HSBC confirms future of 327 UK branches as change planned in 2026 | Personal Finance | Finance
HSBC has confirmed the future of its 327 bank branches in the UK as it plans a significant change in 2026.
The bank once again confirmed its commitment to customers by extending its branch promise this year and guaranteed that all 327 branches will remain open until at least 2027. The pledge to keep all branches open for at least another year comes after HSBC announced plans to increase investment in its UK sites by 30% in 2026. The bank has committed £55.8 million to invest in its branches this year, up from the £42 million it spends in 2025. It will refurbish and modernize its premises across the country so customers can expect to see improvements across its HSBC network this year.
HSBC has already refurbished 100 of its branches, including the creation of Premier Centers in 29 branches, the opening of two Presence Centers and decorative improvements at 78 locations.
The branch promise builds on the commitments HSBC has made in the last two years; This means customers won’t have to worry about their local branch closing its doors in 2026.
HSBC UK said usage on its network remained “robust”, with an average of 825,000 customers visiting a branch each month and more than two million transactions a month being processed through self-service machines.
Christopher Dean, HSBC UK Managing Director of Wealth, Premier and Retail Banking, said: “This latest announcement demonstrates our commitment to the millions of customers who choose to visit a branch every year.
“Extending our branch promise until at least 2027 reinforces our long-term commitment to local communities and the high street.”
Nationwide Building Society has made a similar commitment to customers, promising to keep all 696 of its Nationwide and Virgin Money branches open until at least 2030.
But the same is not true for all major banks; Banks such as Halifax, NatWest and Santander all closed branches last year.
According to analysis by consumer watchdog What?, 432 banks will be closed across the UK in 2025; of these, 105 were from NatWest, 101 from Halifax, 95 from Santander, 93 from Lloyds, 24 from Bank of Scotland, eight from TSB and six from Barclays.
