Amid over 1000 flights cancellations, Indigo shares BIG update on automatic refunds, rescheduling fees: ‘No questions asked…’
Following 1,000 Indigo flight cancellations affecting thousands of passengers, the Airline has issued an update on automatic refunds and full waivers on cancellations and rescheduling requests for travel bookings between 5-15 December.
Following 1,000 Indigo flight cancellations affecting thousands of passengers, the Airline has issued an update on automatic refunds and full waivers on cancellations and rescheduling requests for travel bookings between 5-15 December.
Indigo X posted a photo with the words ‘No questions asked’ written on it. Due to recent events, all refunds for your cancellations will automatically be processed based on your original payment method. ‘We will offer full waiver of all cancellation/rescheduling requests for your bookings for travel between 5 December 2025 and 15 December 2025.’
Indigo concluded its post by issuing a new apology: ‘We are very sorry for the difficulties experienced.’
Government orders airlines to process refunds by December 7
The civil aviation ministry ordered the airline to complete the ticket refund process for canceled flights by Sunday evening and ‘take immediate regulatory action; A lawsuit will be filed against the airline. “The Ministry has mandated that the refund process for all canceled or interrupted flights must be fully completed by 8pm on Sunday, December 7, 2025. Airlines have also been instructed not to charge any rescheduling fees to passengers whose travel plans are affected by the cancellations,” the ministry said in a statement.
