Attention policyholders! Niva Bupa suspends cashless facility for Max Hospitals. Here’s what you can do

According to the economic Times’s report, Niva BUPA Health Insurance suspended the cash -free treatment facility option in all Max hospitals in India, with a significant number of policies.

Niva did not make an official statement on the issue that Mint reached the company for a response. During the writing, the main page of the company website and official social media handles had no notification.

Niva Bupa Max Hospitals is releasing a cash -free facility: What happened?

According to the meat report, Niva BUPA partners, as of September 1, 2025, “all Max Hospitals have been removed from the network hospitals” reported. Max and Niva Bupa’s agreement on May 2025 has expired, the Adn debate about the recipe revision continues, the cash -free facility is “temporarily suspended”.

Max Healthcare spokesman said that Niva Bukpa said, “He wanted to further reduce the already fixed tariffs at the 2022 levels. Max Healthcare believes that he could endanger further reducing and support patient safety and support patients.

What can policy holders and patients do?

For now, patients and policy holders may prefer the repayment process instead of cash. This will include the pre -payment of the invoices and then the reimbursement requests are applied to Niva BUPA.

The meat report also stated that alternative arrangements include directing policy holders who prefer cash -free services to other common hospitals with facilities.

Authorized, Niva Bukpa is currently receiving a priority reimbursement process for customers who are currently being treated or treated in Max hospitals, he added.