Popular airline cancels and delays flights for 10,000 people | World | News

Finnair was forced to “temporarily suspend” some of its flights due to problems with the cleaning of passenger seats. Between 13 and 21 October, approximately 10,000 passengers were affected by flight delays and cancellations, and the airline attempted to resolve the problem with its A321 aircraft.

8 aircraft were not allowed to fly because the “water washing” method used to clean the seats did not comply with fire safety standards. But to minimize the impact on passengers, Finnair said it was making “daily aircraft type changes”. The following statements were made in the statement: “We have temporarily stopped our operations in a part of our A320 fleet (8 A321 aircraft).

“The reason for the suspension is information received from the seat upholstery manufacturer that the effect of the cleaning method of the seat covers (water washing) on ​​fire protection has not been properly verified.”

The airline said the safety of its passengers was its “number one priority”.

He said he always followed the maintenance instructions given by the manufacturers and the “instructions and recommendations of the authorities.”

Finnair said this “could result in overbooking” on some flights operated by Lithuanian carrier DAT LT from October 15, although it made aircraft changes to minimize disruption.

Passengers on canceled or overbooked flights will be contacted via text message or email, so the airline has urged everyone to make sure their contact details are up to date.

Finnair will also book passengers several flights to their final destination in case their connections are missed

If a delay or cancellation of more than three hours is the airline’s fault, passengers can claim compensation, but not if they are due to circumstances beyond the airline’s control.

Finnair apologized for the “uncertainty and inconvenience this situation has caused”.