Mum slams popular UK travel group over glass door holiday horror | UK | News
A British family, five -year -old daughter, a Canary Island holiday, which they claim to have not met Spanish security standards, hit a glass door seriously won a war against Jet2 after being seriously injured.
During a package reserved via Jet2, Mya Mullin remained deep in the 2018 accident in Gran Canaria’s 2018 accident in Hotel Lago Taurito.
Hudgell lawyers launched legal proceedings against Jet2, claiming that the company neglected the maintenance task.
While Jet2 avoided accepting responsibility, they accepted an agreement and gave a 12 -year -old MYA to the sum of a “five numbers” as approved by the legal team.
Mya’s father Neil Mullin remembered the creepy event live: “I heard the explosion” and then his daughter MYA “still stuck glass inside, screamed at the door.” Reports the mirror.
According to Mr. Mullin, the traumatic experience damaged the family: “My child was stuck with glass buried, and then holding his stomach together for about 30 minutes until the ambulance arrived.”
He also condemned his supervision: “It was only neglected. You make a holiday reservation for your family and expect a safe room for you and your children, but soon it didn’t seem to have been made any security check. I think Jet2 failed its customers.”
Mr. Mullin insisted on holding the company responsible for offering Jet2’s “money”, not “money”.
MYA, serious stomach and leg injuries in Las Palmas Hospital for emergency surgery was whipped.
Anne Thomson, a travel accident expert, one of the lawyers of Hudgell, said: “Package holiday tour operators, wherever you go in the world, they have maintenance tasks for their customers.
“They are responsible for giving priority in your accommodation, and they meet the acceptable standards that enable facilities and services to be safe. In this case, we claimed that they did not.”
A Jet2 spokesman said: “We can confirm that we have reached an agreement on an incident that took place in 2018. The health and safety of our customers is extremely important for us and we want to repeat how sad we are about this event.”
