Meta faces Europe antitrust investigation over WhatsApp AI policy
Meta It faces an EU antitrust investigation into the use of artificial intelligence features in WhatsApp, as the European bloc continues to escalate challenges to major US tech giants.
Brussels said on Thursday morning that the investigation will examine whether Meta’s new policy of allowing AI providers access to WhatsApp violates EU competition rules.
“The allegations are baseless,” a WhatsApp spokesperson told CNBC, adding that the app’s application programming interface (API) was not designed to support AI chatbots and “stressed our systems.”
“The AI space is highly competitive, and people can access the services they want in a variety of ways, including app stores, search engines, email services, affiliate integrations, and operating systems,” the company added.
It comes months after the European Commission fined Google 2.95 billion euros ($3.45 billion) for violating antitrust rules on online advertising. in April, Apple He was fined 500 million euros after being found to have breached anti-steering obligations. The same month, Meta was fined 200 million euros for breaching its obligations to offer consumers a service option that uses less of their personal data.
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