Carnival Cruise offers free credit monitoring after 6 million affected
NEWYou can now listen to Fox News articles!
Carnival Corporation, the world’s largest cruise line, announced it is offering free credit monitoring to some U.S. passengers for two years after the personal information of nearly 6 million customers was leaked.
“In April, we detected unauthorized access to a limited portion of our IT system due to a social engineering attack on a single user account,” Carnival Corporation said in a statement to Fox News Digital. he said. “We immediately blocked the activity, contacted third-party security experts, and alerted law enforcement.”
One newsletter Carnival said in its investigation published on its website that it found that some personal information was illegally accessed by an unauthorized actor who deceived an employee into gaining access to its system.
BIG CRUISE COMPANY CANCELS BOTTOM FEES AFTER PRICING ERRORS ON BIG WEBSITE
According to the data breach notification the company filed with the Maine Attorney General’s Office, the attack affected the personal information of 5,995,277 people.
of the company 2025 annual report He said that it will serve approximately 13.5 million guests in 2025 with its fleet of 90 ships. In addition to Carnival Cruise Line, the company’s portfolio also includes AIDA, Costa, Cunard, Holland America, P&O and Princess cruise lines.
Carnival Corporation serves 13.5 million passengers each year and has warned nearly 6 million customers of a security breach that may have affected their personal information. (Patrick Connolly/Orlando Sentinel/Tribune News Service via Getty Images)
Carnival said it conducted a “comprehensive and time-consuming analysis” to determine what personal information was compromised.
The company said it has so far found that names, email addresses, phone numbers, dates of birth, driver’s license and passport numbers are among the affected data.
Carnival announced that it sent notification letters to people affected by the cybersecurity incident.
CLICK FOR MORE LIFE STORIES
“We are notifying the individuals affected and deeply regret the concerns this situation has caused,” Carnival told Fox News Digital.
“Protecting the privacy and security of personal data is a priority for us, and we have added new layers of security and monitoring on top of the comprehensive protections already in place,” the company added. “We will also continue to improve our defenses against evolving threats.”
One online notification The company raised concerns about the length of time it took before affected customers were notified of the breach, with Carnival reportedly targeting those to whom it was unable to send notification letters.
A group of cybersecurity hackers is claiming responsibility for a security breach that compromised millions of people’s information, but the claim has not been verified by Carnival Corporation. (iStock)
The company said, “Why am I just learning this?” in the FAQ section of the notice.
“We realize this process may be slow and we appreciate your patience,” Carnival responded. “Complex incidents like this require time and careful investigation to understand what information is affected and to whom it belongs, and then to ensure that reports are handled properly. Once we identify and stop the incident, our focus immediately turns to fully investigating the incident and communicating with all affected parties as quickly as possible.”
CLICK HERE TO SIGN UP FOR OUR LIFESTYLE NEWSLETTER
Some angry customers reacted to the announcement on Reddit’s r/CarnivalCruiseFans forum.
“Our data has been out for a long time at this point,” one commenter wrote.
Others said they would prefer to be compensated for their trouble or offered a voucher for a future cruise.
TEST YOURSELF WITH OUR LATEST LIFESTYLE QUIZ
Another Reddit user referenced a report Carnival allegedly refused to pay ransom to hackers and customers’ information was now “published on the dark web.”
This report has not been confirmed by Carnival, and the company has not publicly disclosed where customers’ personal information is located.
Following a recent data breach, Carnival Corporation is offering two years of free credit monitoring to some of its affected customers. (iStock)
Accordingly securityweek.comThe “notorious extortion group” ShinyHunters claimed responsibility for the attack. However, the website noted that Carnival has not confirmed the claim.
“From glitches to data breaches. What’s going on at the carnival?” wrote another, citing the company’s recent cancellation of cruise reservations after an apparent malfunction on its website briefly showed heavily discounted prices.
CLICK TO DOWNLOAD FOX NEWS APPLICATION
Regarding the security breach, the company said it was “offering two years of free credit monitoring to individuals in the United States through its preferred third-party vendor, TransUnion.”
In addition to signing up for its credit monitoring system, Carnival encourages affected customers to carefully monitor their accounts and credit history and to contact local police if they suspect fraud or identity theft.
