CUET-PG Delayed Due To Technical Glitch; TCS Provides Helpline No

“Afternoon session timings (revised): Reporting/entry from 2.30pm; exam starts at 4pm instead of 3pm,” NTA said. It was stated that the morning session candidates were given the full paper time and were allowed to leave only after the test was completed. “NTA sincerely regrets the inconvenience caused to students and parents,” the agency said.

The agency has also provided a helpline number (+91-11-40759000) and email support (cuet-ug@nta.ac.in) for any assistance.

TCS CEO and MD K Krithivasan said in a statement that a “brief technical issue” caused a delay of around two hours in the morning shift of CUET-UG.

In the statement, “The problem was immediately detected and resolved by our technical teams and the exam was restarted without any harm to the sanctity of the exam. We are sorry for the inconvenience.” The statement was included. He added that their team is “actively monitoring all systems” and is committed to working closely with the NTA “to ensure the flawless execution of computer-based testing.”

Many students and parents have reported the delay in X and alleged lack of communication at exam centres. A user

“CUET, which was scheduled to conclude at 10:30 am today, has not yet started at Webinfotron Technologies center adjacent to Ganga International School at Khasra No. 265, Delhi 110081. Parents are waiting for their children since morning without any official update,” said another user.

“The CUET exam was postponed. For most of the children, the center was miles away from the city. The children and their parents left at 6 am to reach the center on time. At 11 am, the parents were told that the exam has not started yet. Meanwhile, the children are sitting inside and waiting,” said another.

Common University Entrance Test-Undergraduate or CUET-UG is a standardized, national-level entrance test conducted by NTA for admission to undergraduate degree programs in central, state and selected private universities.

The second-largest entrance exam in the country has witnessed multiple operational disruptions at different stages since its inception in 2022, including last-minute changes in exam centres, entry and start delays at various venues, and technical issues such as server and login errors at certain centres.

There were also cases where exams were canceled in some centers due to system-related problems and exams were rescheduled for affected candidates.

In some cases, students reported confusion over admit card details and exam dates, leading to missed attempts.

The recurring problems have raised concerns among students and parents about the smooth conduct of the exam.

CUET-UG has been conducted in computer-based testing (CBT) mode since the 2025 cycle and NTA cites improved standardization, efficiency and logistics in conducting the nationwide entrance test.

Replacing multiple entry tests, CUET-UG aims to provide a uniform assessment platform and evaluates candidates on language skills, subject-specific subjects and general aptitude in line with the National Education Policy 2020 to promote inclusivity and equality of opportunity.