DVLA warns motorists are being ‘targeted’ in latest scam
British motorists are being “targeted” by scammers and road users are being hit with fake emails and text messages from scammers, the DVLA has warned. Previous scam messages have tried to convince road users that their vehicle tax payment has failed and encouraged drivers to take action to avoid fines.
Other fake texts tell drivers they can get a tax refund and tell individuals to click on a specific link to claim. Another tactic was to try to convince road users that they would be charged with an unpaid penalty or fine and failure to pay would result in cars being docked.
These texts are designed to scare drivers into action and encourage them to give up personal information. However, the DVLA never sends messages regarding vehicle tax refunds and does not ask for bank details via text message. This means drivers who receive one of these messages will likely be targeted by scammers out of a major security concern.
Publication date social media siteThe DVLA said: “Scammers are targeting drivers with fake texts and emails pretending to be DVLA. Think before you click. Don’t share personal details. Always use GOV.UK. Protect yourself with the DVLA’s top tips.”
Figures from the DVLA show that around 20,000 customers will call the DVLA’s contact center in 2024 to report fraudulent activity. Authorities have urged road users to ensure they only use GOV.UK and that other websites are also potentially fraudulent.
Scammers can sometimes create websites that try to impersonate the DVLA, but these third-party sites can often charge additional fees for free services.
The DVLA previously explained: “Scammers will often email or text unsuspecting victims asking them to verify personal information such as banking or payment details. They may even send messages claiming you are entitled to a hefty vehicle tax refund.”
“The DVLA will never ask you to confirm your bank account details or payment details. We will only ask you to confirm your personal details via email or message if you have a live inquiry with us. Vehicle tax refunds are also issued automatically, never via an email with a link.
“If you receive one of these emails or messages, do not click any links. Instead, report it to the National Cyber Security Center and delete it immediately.”
