Wizz Air launches huge in-flight change in boost for British holidaymakers | UK | News
Wizz Air offered an in -flight application that has changed a game designed to improve the passenger experience. The Hungarian budget carrier develops the mobile application with “My My My My Journey” by providing flight management at the end of the passengers’ fingers. In addition to traditional communication methods with airlines such as telephone conversations, texts and e -mails, customers can now process everything through implementation.
This includes receiving information about the eating coupons or hotel accommodation in case of delays or cancellations, as well as real-time updates, including check-in, boarding time and passage number. Passengers may request justified benefits through direct application during their journeys covering food, accommodation and even compensation.
In case of travel deductions, customers can also discover and select alternative arrangements such as book, repayment or acceptance of a new flight offered by Wizz Air.
This innovation can be an important advantage for travelers, especially when they face the difficulty of managing cancellation or delays.
Wizz Air is proud to be one of the most reliable and timely airlines in the UK and is the second best airline company in the country, according to turnover data.
The last French air traffic controller was among the least affected airlines, but it may still face some deductions before the summer ends.
Air traffic, which is expected to be 5% higher than last year, may be affected by the effects of air traffic controller strikes and fires sweeping the hot regions of Europe, and can potentially lead to flight delays and cancellations in the coming months.
My journey allows customers to manage their travels in real time, providing flexibility to adapt to any change or interruption.
Wizz Air’s Customer Experience President Boglarka Spak said: “My journey is the ultimate solution for our passengers to have travel experiences, regardless.
“With my journey, we strengthen our customers with real -time tools to manage their travel under their own conditions. This is a step towards our commitments to our first Compass Initiative.
“We believe that this feature will help to start more easily during the trips of our customers and save time and energy savings during the most intense summer period, where more flights are affected than interruptions related to air and air traffic control.”
My journey will be integrated into the Wizz Air application and updates will be published in the stages that started on July 9th.
