Product recall: Pura scents recalls over 850,000 diffusers, offers free replacement covers; here’s how to get yours
The company said that the magnets in the removable caps of the diffuser may relax. If swallowed, these small, high power magnets may adhere to each other in the digestive system and cause serious medical problems such as intestinal obstruction, infection and even death.
According to the CPSC version, the separation of magnets has been three reports. No injury has been reported so far.
Between August 2023 and May 2025, the affected products were sold online in retail stores including Target and Scheels and through Pura’s official website Amazon and other platforms. Diffusers were priced at a price of about $ 50.
Pura Sces also offers free spare covers to all customers. It is recommended that consumers stop using the existing cover, throw it and keep the diffuser away from the access of children and pets.
To request a replacement, customers can send e-mail to 855-394-5292 (Monday-Cuma, 09: 00-17: 00 mt) or replaslacy@pura.com. There is more details on the company’s website under the “Remember” section.
FAQ
Why does Pura Scents remember smart home diffusers?
Pura Sces recall more than 850,000 diffusers because the magnets in removable caps can relax and cause a serious swallowing danger to especially children.
How can I be replaced by my recycled pura diffuser cover?
Customers may request a free spare cover by calling Pura Sics on 855-394-5292 or sending e-mail to replasect@pura.com. More information is also available on the company’s website under the “Remember” section.
Which cup diffusers are affected by recall?
The recall is valid for Pura 4 smart home lamb diffuses between August 2023 and May 2025 through the official website of Target, Scheels, Amazon and Pura. Serial number ranges: JX23000000001 – JX230801425 and JX240000001 – JX240049959.
