Microsoft Touts $500 Million in AI Savings While Slashing Jobs

(Bloomberg) – Microsoft Corp. is eager to show employees how much it transforms its own workplace, even if the company terminates thousands of staff.

During a presentation this week, the Chief Commercial Director Judson Althoff said that artificial intelligence vehicles increased productivity in everything from sales and customer service to software engineering, according to a person familiar with their explanations.

Althoff, AI’nın anonymity to discuss the internal issue, Microsoft’u last year only saving more than $ 500 million in call centers only savings and increased both employee and customer satisfaction, he said.

Althoff said that the company started to use AI to address interactions with small customers. This effort is new, but it already produces tens of millions of dollars.

Microsoft avoided commenting.

Technology managers have become increasingly vocal about AI’s potential for automating labor made by people. Salesforce Inc., 30% of the internal work in the company was handled by AI and allowed to reduce hire for some roles, he said. Alphabet Inc. and the managers at Meta Platforms Inc., AI and important code pieces were written, he said.

In Microsoft, AI produced 35% of the code for new products and accelerated launch times. Microsoft said the company is the leader in the market for Github Copilot for AI coding vehicles and has 15 million users.

AI application, especially in the technology industry, has increased reserve anxiety for many workers. Microsoft announced the outages of approximately 15,000 employees this year and a wave of dismissal that aims for customer -oriented roles such as sales last week.

Althoff stressed that Employees can make AI more effective as a seller. Using Microsoft’s Copilot AI assistant, each salesperson finds more potential customers, closes faster and generates 9% more income.

-There is help from Matt Day.

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