Airline offer and order systems set to transform how we buy tickets
In June, my children and I flew from Singapore to Texas to visit the family.
A few weeks later, we met with my husband in New York. Then I flew, Solo, I went back to Asia, then my husband came. Finally, the children returned with a series of grandmothers and grandfather in spare.
All of our summer trip, sometimes seven separate reservations, a bent mixture of one -way tickets and return trips among people on the same flight.
However, Alex Mans, CEO of Flyr, a travel technology company, is not only possible to avoid this reservation ordeal.
On Friday, it aims to turn airlines into modern digital retailers, which function as Amazon and Spotify than the reservation system operators.
An important feature of this change is a familiar feature, he said: shopping basket.
“We are accustomed to a shopping basket in almost every retail experience we know – physical and digital – but when you reserve and manage your airways flights, it follows the traditional linear flow.” He said.
Shopping baskets allow their flyers to receive different flights at the same time, and for passengers in the same reservation to choose preferences such as different seat classes, baggage allowances and priority boarding.
Usually quietly, he referred to a CNBC travel article about the number of business travelers who took their families and friends on business trips with them.
“You can fly in the business cabin because your company pays, but your family can fly in the premium economy,” he said. “You can’t do this in a traditional booking system today. You need to make two reservations.”
More than flight reservations
New generation booking systems developed by FLYR and other industrial players such as FLYR Amadeus, Sabre and Travelport helps to move the airlines beyond the old PSS or “Passenger Service System” technology.
The word is a more personalized and flexible reservation process in which passengers can easily change and recovery with the option of purchasing more than flights.
“We help the airlines locally, so selling hotels, car rental, activity, insurance, even e-mail on their websites, for example, if you go abroad.” He said. “This allows a airline to compete much more with travel agencies, especially online travel agencies.”
A large test of this new system will take place later this year with the launch of Riyad Air. Saudi Arabia -based carrier said that via Flyr will be released without PPS technology and would turn it into the world’s first “digital domestic” airway.
Riyad Air will be the first airline in the world that really survives or even launched this old technology, dedi he said, with a direct difficulty in the long -term industry view, which has been necessary to support the distribution of travel agencies and other airlines.
Bid and order management systems are an important part of the forcing of the airline industry. New distribution feature To personalize reservation offers and increase airline income.
According to an amadeus Insights travel technology investment trends, approximately 30% of sales until next year are expected to come from new distribution features report.
In this report, more than five airlines, the transition to the retailer today is today one of the three largest priorities in airline technology, he said.
